Viking Components

COMMUNICATION REPORT Prepared by Business advisor The purposes of the composing are (1) to look at Viking Components current point; (2) how subscriber line communication is carried out internally among employees and decision maker programs; and (3) recommend ways to move on improve the process. hardened in Rancho Santa Margarita, one of Orange Countys growing communities, Viking employ individuals from all walks of life. Engineers, send offers, assemblers passed together in a puritanical processing environment. During the 90s, Viking operated on three shifts. Although there were not a lot of communications going on in the thick of shifts, each employee knew exactly what he/she was supposed to do at work. Customers were happy with Vikings carrefours. Profits were high and e actuallyone got on very well. One instance that caused the company to lose many a(prenominal) customers and record its first quarter woolly-headed ever was a bastard invent of an el ectronic device and miscommunications between engineers, supervisors, and assemblers. This enunciate testament analyze the problems and make recommendations for improvement at Viking Components, Inc. In January 2000, Viking reliable several readys to design and produce this electronic device. Engineers passed the design to assemblers for drudgery. The design showed a cable of eight feet in duration is required. When assemblers rig this device together, they noticed that the cable is a particular short.

They recommended to the supervisor to use a longer cable. The supervisor told them to concern to work while he talks to the engineers. A a few(! prenominal) months later, production was complete and the recommendation from assemblers was forgotten. When customers install this device, it did not work mighty because the cable was short. Customers returned all products and canceled future orders. In the involve time, engineers, centering and employees blamed each other for this bad product and no one was taking responsibility. As a result, Viking lost a few value... If you want to get a proficient essay, order it on our website: OrderCustomPaper.com

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